Governance & Organisational Development
2 Cohorts | May – June 2026
Unilever Nigeria Stakeholder Management Workshop
Client/Partner
Unilever Nigeria
Location
Lagos, Nigeria
Duration
2 Cohorts | May – June 2026
Focus Area
Stakeholder Management • Governance • Organisational Development • Risk Management
Project Overview
Teasoo Consulting delivered a Strategic Stakeholder Management Workshop for Unilever Nigeria aimed at strengthening organisational capability in stakeholder engagement, alignment, and risk management.
The programme was designed to help teams move beyond reactive issue resolution and adopt a structured approach to stakeholder ownership, communication, and influence management. The engagement brought together employees from multiple business functions and established a common framework for stakeholder decision-making across the organisation.
Delivered through a hybrid format, the initiative combined strategic learning, practical exercises, stakeholder mapping, crisis simulations, and governance frameworks to embed long-term capability within the business.
The Challenge
As one of Nigeria’s leading consumer goods companies, Unilever operates within a complex stakeholder environment involving regulators, government agencies, trade partners, communities, consumers, and internal teams.
A pre-engagement assessment revealed several organisational challenges:
- Teams were frequently reacting to issues instead of proactively managing stakeholder relationships.
- Different departments often communicated inconsistent messages to external stakeholders.
- Ownership of stakeholder relationships was not always clearly defined.
- Stakeholder engagement records were maintained through fragmented spreadsheets and informal systems.
- Regulatory engagement and escalation processes lacked standardisation.
These challenges created risks to organisational alignment, stakeholder trust, and operational continuity.
Our Approach
Teasoo Consulting designed and facilitated a structured stakeholder management programme focused on capability building and operational implementation.
Strategic Foundation
We repositioned stakeholder management from a compliance activity to a business-critical capability that supports operational continuity, reputation management, and long-term organisational success.
Framework Deployment
Participants were introduced to practical stakeholder management frameworks including:
- Stakeholder Iceberg Model
- P.I.N. (Position–Interest–Need) Model
- Influence–Interest Matrix
- Stakeholder Engagement Tracker
- Internal Alignment Frameworks
These tools provided a common language and methodology for stakeholder engagement across the organisation.
Stakeholder Mapping Workshops
Cross-functional teams worked through structured exercises to:
- Identify key stakeholder groups
- Prioritise stakeholders based on influence and interest
- Assign accountable relationship owners
- Define engagement objectives
- Establish engagement cadences and monitoring systems
Crisis Simulation
Participants were challenged with a high-pressure crisis scenario involving regulatory scrutiny, social media backlash, and stakeholder escalation. Teams developed response strategies, governance structures, and engagement plans under simulated real-world conditions.
Key Outcomes
151
Employees participated across two cohorts through a hybrid delivery model.
96%
Participants rated the programme as Good or Excellent.
92%
Participants reported a stronger understanding of stakeholder management as a strategic organisational function.
100%
All participants agreed that the programme would improve organisational practices and stakeholder outcomes.
Actions Taken
- Conducted organisational stakeholder capability assessment.
- Delivered two strategic stakeholder management workshops.
- Developed and deployed stakeholder mapping frameworks.
- Introduced the Stakeholder Iceberg and P.I.N. Models.
- Facilitated stakeholder prioritisation exercises.
- Established stakeholder ownership and accountability structures.
- Implemented a centralised stakeholder engagement tracking approach.
- Conducted crisis management and stakeholder response simulations.
- Facilitated cross-functional alignment sessions.
- Developed practical implementation plans for post-workshop adoption.
Governance Framework
The programme was built around internationally recognised stakeholder engagement and governance principles, including:
Stakeholder Governance Frameworks
Organisational Risk Management Principles
Internal Alignment and Communication Standards
Crisis Management Best Practices
Corporate Affairs and Reputation Management Methodologies
Project Snapshot
Client
Unilever Nigeria
Project Type
Stakeholder Management Transformation
Sector
Consumer Goods / FMCG
Duration
May – June 2026
Format
Hybrid (Physical & Virtual)
Participants
151 Employees
Primary Focus
Governance, Stakeholder Engagement, Organisational Development
Status
Completed
Project Partner
Unilever Nigeria
Lead Partner & Funder
Impact at a Glance
Professionals Trained
151+
Positive Programme Rating
96%
Improved Strategic Understanding
92%
Agreement on Organisational Value
100%
Functional Teams Participated in Stakeholder Mapping
5
Teams Participated in Crisis Simulation
4
Work With Us
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